Welcome to the official website of Pinnacle Physiotherapy. By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use this website.
1. Medical Disclaimer — No Medical Advice
IMPORTANT: The content published on this website — including articles, blog posts, recovery tips, and exercise descriptions — is for general educational and informational purposes only. It is not intended to substitute for professional clinical judgment, diagnosis, or personalized medical care.
Always seek the advice of a registered physiotherapist, physician, or qualified healthcare professional before beginning any new exercise routine or treatment program, or with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking care because of something you read on this website.
If you are experiencing a medical emergency, call 911 immediately or proceed to the nearest hospital emergency department.
2. No Therapist-Patient Relationship
Using this website, submitting an appointment inquiry, or communicating with Pinnacle Physiotherapy through contact forms or email does not establish a therapist-patient relationship. A clinical relationship is only established after you have completed an initial formal clinical assessment and intake with one of our licensed clinicians.
3. Intellectual Property Rights
All content on this site — including text, logos, photographs, graphics, designs, and software — is the property of Pinnacle Physiotherapy or its content suppliers and is protected under Canadian and international copyright and trademark laws. You may view and print content for personal, non-commercial use only. Republication, distribution, or commercial exploitation without prior written consent is strictly prohibited.
4. Website Inquiries & Direct Billing
Online appointment requests submitted through this website are subject to review and confirmation by our clinic staff. While Pinnacle Physiotherapy accepts prescriptions from licensed medical doctors and provides direct billing to participating insurers (including extended health plans, WSIB, and auto insurance), eligibility for direct billing is determined by your specific insurance policy and coverage guidelines.
5. Third-Party Links & Services
Our website may contain links to external third-party websites (such as Google Maps, professional associations, or social platforms). These links are provided for your convenience. Pinnacle Physiotherapy does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.
6. Limitation of Liability
To the fullest extent permitted by Ontario law, Pinnacle Physiotherapy and its partners, clinicians, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website or its content.
7. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.
8. Contact Information
If you have any questions regarding these Terms of Service, please contact us: